Test Results and Connectivity Solutions

AEL offers healthcare providers access to a secure, HIPAA-compliant, web-based portal with extensive features to search, view patient results, and online ordering. Our connectivity solutions help streamline your AEL service and improve office workflow.

Test Results and Ordering

Access provider portal (requires pop-up blocker to be disabled)

Provider Portal User Guide

Learn how to create a new lab order, view results, and more

Electronic Test(s) Add-Ons

Request additional test(s) be added to a sample with an assigned accession number in the laboratory

Connectivity Solutions

Provider Portal

Web-Based Laboratory Ordering and Results Platform

A secure, high-performance, patient-centric platform that enables providers to order and receive results online. Easy to use, HIPAA compliant, and secured through SSL encryption protection. Installed and maintained by Sonic Healthcare USA support staff.

EMR/EHR Interface

Our systems have significant interface capability with any EMR or EHR system for laboratory orders and patient results.

Interfaces are designed to use standard HL7 or custom/proprietary formats, which are required to integrate with any system.

EMR Interface Support

If you are experiencing any issues with your EMR interfaces, please send an email including your client code to [email protected]. Once the ticket has been submitted, you will be contacted by an EMR support representative. If you need to speak with someone, please call a representative at 800.423.0504, Opt. 4.

Patient Access Solutions

Sonic MyAccess™ is a web-based platform and HIPAA-compliant solution for your patients to access and understand their lab results.

The online application allows patients to safely and simply view their test results while providing additional access to supplemental resources such as interactive graphs and educational content.

Online Appointment

Scheduling for lab services

Our appointment scheduling system provides a convenient way for patients to book appointments at our Patient Service Centers from their computer, tablet or smartphone.

LabCalls for Pap Smear Results

Automated lab test hotline for Pap smear reporting as a convenience to you and your patients

When you subscribe to this service, AEL provides pre-printed cards that you give to your patients during their office visit. After 10 working days, your patients use their unique ID number that is provided to dial in and receive their automated confidential Pap result. If the patient prefers to use the LabCalls website to retrieve results, this option is also available. For more information on the LabCalls product, please contact your local AEL representative.